Contact Our Support Team
We’re committed to providing exceptional customer service to all our players across Australia. Whether you have questions about account management, gaming regulations, responsible gambling resources, or technical assistance, our dedicated support team is here to help you promptly and professionally.
Available Contact Channels
We offer multiple ways to reach us, ensuring you can choose the method most convenient for your needs. Our support representatives are trained to handle all inquiries with discretion and expertise, maintaining compliance with Australian gaming legislation and consumer protection standards.
| Contact Method | Details | Response Time |
|---|---|---|
| Email Support | [email protected] | 24-48 hours |
| Phone Support | 1300 753 637 | Immediate |
| Live Chat | Available on website | Real-time |
Before You Contact Us
To expedite your inquiry resolution, please prepare relevant information:
- Your registered account username or player ID
- Specific transaction dates if applicable
- Clear description of your issue or question
- Any supporting documentation
Last updated: December 27, 2025