Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform to enhance your gaming experience, improve site functionality, and comply with Australian privacy legislation. Last updated: January 18, 2026. By accessing and using our website, you acknowledge that you have read and understood this policy.
What Are Cookies and How We Use Them
Cookies are small text files stored on your device when you visit our website. These files help us recognise you, remember your preferences, and track your interaction with our platform. We use cookies to provide personalised gaming experiences, maintain account security, and gather analytics data that helps us improve our services. Our commitment to responsible gambling includes using cookies to monitor player behaviour and implement self-exclusion measures when necessary.
In addition to traditional cookies, we employ similar technologies including web beacons, pixels, and local storage mechanisms. These technologies serve complementary functions to enhance your experience while ensuring compliance with Australian regulations governing online gambling operators. All cookie usage on our platform is transparent, and you retain full control over your cookie preferences.
Types of Cookies We Deploy
Our platform utilises several categories of cookies, each serving distinct functions within your gaming journey:
- Essential Cookies – These cookies are vital for platform functionality, including session management, account authentication, and security verification. Without these cookies, you cannot access your account, deposit funds, or place wagers. They remain active regardless of your preference settings.
- Performance Cookies – We use these cookies to analyse how you interact with our website, including which games you play most frequently, your navigation patterns, and session duration. This information helps us optimise platform speed, identify technical issues, and enhance overall user experience without storing personally identifiable information.
- Functional Cookies – These cookies remember your individual preferences, such as language selection, display settings, and gameplay configurations. They enable us to provide a tailored experience each time you visit, reducing the need to reconfigure settings manually.
- Marketing Cookies – We deploy these cookies to track your interaction with promotional content and deliver targeted advertising across external platforms. These cookies help us understand campaign effectiveness and ensure you receive relevant offers aligned with your gaming interests.
- Analytics Cookies – These cookies gather data about visitor behaviour, including device type, operating system, referral source, and geographic location. The information collected helps us understand audience demographics and improve our platform’s performance.
- Responsible Gaming Cookies – Specifically designed for our jurisdiction, these cookies monitor player activity patterns to identify potential problem gambling behaviours, enforce deposit limits, and facilitate responsible self-exclusion mechanisms compliant with Australian gaming regulations.
- Third-party Cookies – Our partners, including payment processors, analytics providers, and advertising networks, may place their own cookies on your device. These third-party operators are bound by strict data protection agreements and must comply with Australian privacy standards.
Legal Basis and Regulatory Compliance
Our cookie usage operates under the framework of the Privacy Act 1988 (Cth), which governs how Australian organisations collect, use, and disclose personal information. We obtain your consent before deploying non-essential cookies through our cookie banner presented upon your initial site visit. For players in Australia, we strictly adhere to state-based gambling regulations that mandate responsible gaming measures, including cookie-based monitoring systems.
As a licensed online gaming operator, we maintain detailed records of our cookie implementation practices and submit regular compliance reports to relevant regulatory authorities. Your consent to our Cookie Policy constitutes explicit agreement to our cookie practices, though you may withdraw consent at any time through your account settings.
Managing Your Cookie Preferences
You maintain complete control over cookie settings through multiple mechanisms. Upon your first visit, our cookie banner presents options to accept all cookies, reject non-essential cookies, or customise individual cookie categories. You can modify these preferences at any time by accessing the “Cookie Settings” section within your account dashboard or by clearing your browser’s cookie storage.
To adjust cookie preferences across different browsers:
- Google Chrome – Navigate to Settings, select Privacy and Security, then Cookies and other site data. Choose “See all cookies and site data” to manage our platform’s cookies individually or block them entirely.
- Mozilla Firefox – Access Preferences, select Privacy and Security, navigate to Cookies and Site Data, and manage stored cookies or block them for our domain.
- Apple Safari – Open Preferences, select Privacy, and configure cookie settings to allow, restrict, or block cookies from websites.
- Microsoft Edge – Go to Settings, select Privacy and Security, then Cookies and other site data to manage or delete our platform’s cookies.
- Opera Browser – Access Settings, select Advanced, then Privacy and Security to configure cookie preferences.
Data Retention and Security Measures
We retain cookie-generated data in accordance with regulatory requirements and our legitimate business needs. Essential cookies remain active throughout your gaming session, while performance and analytical cookies typically persist for twelve months unless you manually delete them. Marketing cookies may remain active for extended periods to track campaign performance, though you can revoke this consent immediately through your preferences.
All cookie data is encrypted during transmission and storage, protected by industry-standard security protocols. We implement regular security audits to identify and remediate vulnerabilities that could compromise player information. Your data is never shared with external parties without explicit consent, except where legally required by Australian authorities.
Your Rights and Contact Information
Under Australian privacy legislation, you have the right to request access to personal information collected through cookies, correct inaccurate data, and lodge complaints regarding our data handling practices. You may exercise these rights by contacting our Privacy Officer through the details provided below. We commit to responding to all requests within thirty days as mandated by the Privacy Act.
You possess the absolute right to refuse cookie consent without penalty, though certain platform features may become unavailable. Players can request complete deletion of all cookies and associated data at any time. If you believe your privacy rights have been violated, you may lodge a complaint with the Office of the Australian Information Commissioner.
Updates to This Cookie Policy
This Cookie Policy reflects our current cookie practices and may be updated periodically to accommodate technological changes, regulatory updates, or platform enhancements. We will notify you of material changes by posting an updated version with a revised effective date. Continued use of our platform following policy updates constitutes acceptance of the modified terms. For questions or concerns regarding this policy, please contact our customer support team, available twenty-four hours daily to assist players in understanding our cookie practices and managing their preferences.